Return Policy — Moonplanner

Order safely and quickly  |  Live with the Moon ☾ |  EU Shipping

Order safely and quickly  |  Live with the Moon ☾ |  EU Shipping

Order safely and quickly  |  EU Shipping

Return Policy


MOON PLANNER GUARANTEE

Everyone deserves a life where they feel empowered by the moon and achieve their goal in life. We’re confident that Moon Planner will help you to find the right direction to your goal in life with the help of the Moon.

If an product does not meet the requirements or  is damaged, you can return the product to us. We give our Moon Planner family 30 days from the purchase date to request a refund back to the original form of payment. Pre-orders get 30 days from the date they receive the Moon Planner or The Happy Journal.

*The Moon Planner Guarantee is only applicable towards orders placed on https://moonplanner.co

    HOW TO PROCESS A RETURN:

    1. Send us an e-mail to support@moonplanner.co
    2. Type “Return Moon Planner” in the subject of your mail.
    3. Submit your ”Return Moon Planner” e-mail. Please allow 2 – 3 business days to hear back.

     

    Feedback


    WE HIGHLY APPRECIATE YOUR FEEDBACK

    We are a young start-up  and pay a lot of attention to improving our products and service. Please let us know if we’ve overlooked something and how we can serve you better.

    You can send your feedback directly to support@moonplanner.co and please don’t forget to type “Feedback Moon Planner” in the subject of your e-mail. Please allow 2 – 3 business days to hear back.