Return Policy
MOON PLANNER GUARANTEE
Everyone deserves a life where they feel empowered by the moon and achieve their goal in life. We’re confident that Moon Planner will help you to find the right direction to your goal in life with the help of the Moon.
If an product does not meet the requirements or is damaged, you can return the product to us. We give our Moon Planner family 14 days from the purchase date to request a refund back to the original form of payment. Pre-orders get 14 days from the date they receive the Moon Planner or The Happy Journal.
*The Moon Planner Guarantee is only applicable towards orders placed on https://moonplanner.co
HOW TO PROCESS A RETURN:
1️⃣ Send us an e-mail to [email protected]
2️⃣ Type “Return Moon Planner” with your order number in the subject of your mail.
3️⃣ Submit your ”Return Moon Planner” e-mail. Please allow 2 – 3 business days to hear back.
Feedback
WE HIGHLY APPRECIATE YOUR FEEDBACK
We are a young start-up and pay a lot of attention to improving our products and service. Please let us know if we’ve overlooked something and how we can serve you better.
You can send your feedback directly to [email protected] and please don’t forget to type “Feedback Moon Planner” in the subject of your e-mail. Please allow 2 – 3 business days to hear back.